Fix your Outlook email connection by repairing your profile
https://support.microsoft.com/en-us/office/fix-your-outlook-email-connection-by-repairing-your-profile-4d5febf6-7623-486b-9a9f-d5cfc4264af3
WebChoose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Follow the prompts in the wizard, and when you’re done, restart Outlook. Outlook connection still not working?
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