An Incident Report Must Be Accurate and Specific. When you write an incident report, you must be specific and accurate about the details, not merely descriptive. For example, instead of writing "the old patient", it is more accurate to describe him as "the 76-year old male patient".What is ITIL Service reporting?
Service reporting is a specific activity under the Service Level Management process in ITIL. These could be for the Customer or the Service Provider with Automated or Manual delivery.What is incident reporting form?
In a health care facility, such as a hospital, nursing home, or assisted living, an incident report or accident report is a form that is filled out in order to record details of an unusual event that occurs at the facility, such as an injury to a patient.