What is Incident Management? - ServiceNow
https://www.servicenow.com/products/itsm/what-is-incident-management.html
WEBAn incident, by definition, is an occurrence that can disrupt or cause a loss of operations, services, or functions. Incident management describes the necessary actions taken by an organization to analyze, identify, and correct hazards while taking actions that can prevent future incidents.
DA: 72 PA: 18 MOZ Rank: 55