The Prepared Leader: The Five Phases of Crisis Management
https://knowledge.wharton.upenn.edu/article/the-prepared-leader-the-five-phases-of-crisis-management/
WebJul 24, 2023 · The Five Phases of Crisis Management. Crises seem to occur instantaneously. But they play out over time. During the last 20 years, as we’ve researched crises, we’ve seen five distinguishable phases that characterize crisis management. When we think about crises, we tend to think about damage control or limitation. In fact, this is …
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