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Frequently Asked Questions

How do I access my Army Portal email?

To access Army Email Login (now ARMY 365 Webmail): Connect your CAC reader with CAC inserted to your computer. (Computer will recognize with an audible ding and icon in the task bar) Open a fresh web browser (Microsoft Edge or Chrome; Firefox only if configured with ActivClient) and go to Army 365 Webmail. Enter your @army.mil email.

How do I login to my Army email?

To access Army Email Login (now ARMY 365 Webmail): Connect your CAC reader with CAC inserted to your computer. (Computer will recognize with an audible ding and icon in the task bar) Open a fresh web browser (Microsoft Edge or Chrome; Firefox only if configured with ActivClient) and go to Army 365 Webmail. Enter your @army.mil email.

What browsers are compatible with the Army Portal?

Access to Army email (Army 365 Webmail and Army 365 Teams) is available through a web browser (preferably Microsoft Edge or Chrome) ONLY and WILL NOT be accessible through the MS Outlook or Teams app on personally owned computers, tablets, or phones. DO NOT use Internet Explorer for Army email.

How do I reset my Army portal password?

Should you need to reset the password, please follow these steps: 1. Navigate to: https://icamportal.us.army.mil/ 2. Click LOG IN 3. Under the Your Account tab, click Change Your Password 4. Follow the on screen instructions to change your password 5. Click SUBMIT


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